About Home Service Nerds

Wish we could give more than 5 stars—Brad was amazing! We needed help finishing up a mini-split install on our shed before a party, and he came through for us. He showed up the same day we called, figured out exactly what needed to be done, and even came back on the 4th of July to finish the job! Super knowledgeable, reliable, and just all-around great to work with. Can’t recommend him and Home Service Nerds enough!

Very professional. Response time from my request for service to their arrival was absolutely appreciated. I appreciated the time Mr Dakota took explaining what needed to be repaired and cost. Looking forward to continuing services from this company.

They were fast and reliable! Dakota came to my house and I was very pleased dealing with him and with the company overall. I would highly recommend them.
Thank you!

The experience was very nice, professional, courteous, and well done. Jay explained everything he was doing with knowledge and professionalism. We were very satisfied with their work.

Vince was Very prompt, friendly, and thorough.

I had Zach come out to give me a quote for a mini split system. He asked some questions. I asked a lot of questions. The conversation felt natural. Weird to put it that way, but what I mean is that I didn't feel like I was talking to a technician that is also a salesman.No up-sales (actually the opposite) and no pressure.

I like to do research before I get quotes on a job to prepare questions and educate myself to at least the basics. It helps me understand what a tech may say, but also to test the tech's knowledge. I didn't get any "BS" answers from Zach. If he knew, he told me. If he didn't, he got the answer or followed up.

Zach and the Company's customer service (a call to make the appt and text/email on behalf of technician for certain things) was fantastic. It's not even anything "special" that they did. It was simply the honesty, responsiveness, and respect that you expect from a small business (and don't get at all from corporate owned/chain). A certain, "call a parent" company never even bothered to call back to schedule, after having phoned a corporate call center. So, the fact that I can call the business where technician and owners are based off of is the best.

With all that said, at the end of the day, it all comes down to "how much". Based on my research of my area (Greenville), neighbors who've gotten a mini-split installed in the past, and reddit forums... the quote I received was within the expected cost. Maybe, more so towards below the median cost for my type of job. It's hard to gauge on my data set, given that I need to take account to inflation and just the overall cost rises from political and labor demand parameters, but I didn't have time to get so many quotes to get a concrete price range.Anyways, the price was better than corporate owned/chains, but not the cheapest. I like where Home Service Nerds sit in this spectrum. While not the cheapest, for the cost paid for the work and the backing of a stable business for both warranty and piece of mind (not going anywhere any time soon), I'd say they are one of the better/best value in my area. Definitely keeping Zach's business card for the future.

My unit would not cool as it should. When dealing with a mini split, it can be challenging, but Home Service Nerds easily found the problem and resolved my issue promptly. Shannon communicates very well with getting you scheduled. Brad is a standout employee who consistently goes the extra mile in servicing your unit. Jason, the owner, also followed up with me to ensure that all my expectations were met, which they were! Honest, fair, and respectable. I highly recommend Home Service Nerds for all your HVAC and mini split needs!

The team at Home Service Nerds Heating & Air exceeded my expectations with their professional and responsive approach to all aspects of the job, from the HVAC repair to the air duct cleaning, leaving me feeling confident in the work performed. From the initial consultation to the efficient completion of the task, it was evident that this team is reasonable, knowledgeable, and dedicated to providing top-notch service.